Aunt Dandelion is an advice blog offered to help readers solve simple or perplexing problems related to social and business etiquette. Ask Aunt Dandelion when you have a problem, and check back soon for answers. Send your conundrums to ask@auntdandelion.com. Or follow Aunt Dandelion on Facebook!

Using bcc: in office emails

Is it ever appropriate to use the bcc email function for internal office emails? — Mike in Flower Mound, Texas
Aunt Dandelion answers:

Mike, use of the blind copy (bcc) function can be very important. When general information or a request for help is sent to a large list of employees, many people use “reply all” to shoot back a comment or provide a resource. This results in mass emails that clog inboxes and provide an unwelcome distraction for the bulk of the recipients. In cases like this, the general list should be placed in the bcc: field to obviate the problem. The sender can start their email with a line such as “Message to all employees,” or “Request for research by the Strategy Team” so the recipients know why they received it.

Other than this scenario, using the bcc: field would mean you are trying to inform someone of an ongoing issue without the other recipients knowing that person has been copied. This is sneaky and borders on dishonesty. Take your problem to the proper authority in private.

No comments:

Post a Comment

Comment here, or ask Aunt Dandelion your etiquette question: